WARRANTIES + PRODUCT CARE

x

Cast and Extruded Aluminum

22 Series

  • 7-year limited warranty against defects in material and workmanship on the aluminum frame.
  • 2-year warranty against manufacturer defects in the paint finish.
  • 2-year limited warranty on wicker
  • 1-year limited warranty on sling
  • Normal wear and tear is not covered.

54, 55, and 56 Series

  • 5-year limited warranty against defects in material and workmanship on the aluminum frame.
  • 2-year warranty against manufacturer defects in the paint finish.
  • 2-year limited warranty on wicker
  • 1-year limited warranty on sling
  • Normal wear and tear is not covered.
x

All-Weather Wicker

43 and 46 Series

  • 3-year limited warranty against paint peeling, cracking and blistering.
  • 3-year limited warranty on the frames against defects in material and workmanship.
  • Fading and discoloration of resin wicker fibers resulting from exposure to the elements, oils, fluids, chemicals or any other causes are not covered.
x

Mosaic and Iron

26 Series:

  • 1-year limited warranty against defects in material and workmanship.
  • General frame rusting is not covered.
  • Damage to frame due to improper maintenance, storage, movement, assembly or exposure to freeze and thaw conditions or coastal salt air is not covered.
  • Exposure to the elements, mildew and improper care is not covered.
x

Fire pits

55 Series:

  • 5-year limited warranty against defects in material and workmanship on the aluminum frame.
  • 2-year warranty against manufacturer defects in the paint finish.
  • 1-year warranty on LP burner. Normal wear and tear is not covered.
x

Fervor

  • 2-year limited manufacturer warranty.
  • 5-year limited warranty on matte enamel cast iron burner and cooking grates (excludes rust through and burn through)
  • 25-year limited warranty on powder coated frame (stainless steel Fervor® grills)
  • 10-year limited warranty on powder coated frame (black and red Fervor® grills)
  • Lifetime limited warranty on roasting hood aluminum castings and glass window
  • 2-year limited warranty on all other barbeque component parts
x

Fornetto

  • 2 year limited manufacturer warranty for parts, labor, and repair.
  • Surface rust and damage caused by abuse or neglect is not covere
x

Glazed Pottery and Ceramic Fountains

  • No warranty: due to the artisan production, any deviation with respect to firing, color, size, and crackling is not deemed to be defective but rather a result of natural occurrences in the production process.
x

Fiberstone and Resin Fountains

  • No warranty: all finishes are hand-applied and each piece has its own unique patina. Colors will change over time due to the UV rays and general weathering of the patina.

Cast Aluminum Frame Care

 

Alfresco Home Frames are well made and require very low maintenance. Metal frames should be cleaned annually with mild soap and water; never use harsh chemicals or abrasives on the furniture, and always thoroughly dry and drain any standing water. Frames that have been exposed to chlorine, salt water, or other chemicals should be hosed off immediately, and mold or mildew build-up should be wiped off with a ¼ cup bleach and 3 gallon water solution. We strongly recommend covering and/or storing your Alfresco Home cast and extruded aluminum furniture during inclement weather.

read more

All-Weather Wicker Care

 

Alfresco Home All-Weather Wicker collections are reliable, functional, and very easy to maintain. Like our cast aluminum frames, our wicker products should be cleaned annually with mild soap and water; never use harsh chemicals or abrasives on the furniture, and always thoroughly dry and drain any standing water. Frames that have been exposed to chlorine, salt water, or other chemicals should be hosed off immediately after use. Any powder-coated iron RTA items may rust over time—simply apply Rustoleum® to re-coat the connection points. We strongly recommend covering and/or storing your Alfresco Home all-weather wicker furniture during inclement weather.

read more

Wood Care

 

Alfresco Home’s FSC® certified eucalyptus wood products are simply beautiful. While natural aging does occur over time, we coat all of our eucalyptus wood with oil to protect it from the elements. UV protected oil can be re-applied after 18-24 months of owning the product. Gently sand any area that may have developed visible wood fibers. Fittings and joints should be tightened every 6 months as exposure to the elements can loosen them. We strongly recommend covering and/or storing your Alfresco Home all-weather wicker furniture during inclement weather.

read more

Mosaic Table Care

 

Alfresco Home marble mosaic tables exemplify timeless elegance and superior craftsmanship. Every table is handset and sealed with an industrial-grade sealant for superior protection. All wrought iron frames should be cleaned with mild soap and water; never use harsh chemicals or abrasives on the furniture, and always thoroughly dry and drain any standing water. For maximum protection against UV light, treat the frames with liquid wax annually. We strongly recommend covering and/or storing your Alfresco Home all-weather wicker furniture during inclement weather.

read more

Cushion Care

 

Alfresco home cushions use 100% solution-dyed acrylic or olefin dyed fabrics. All of our cushions utilize UV stabilizers, which enable them to withstand prolonged exposure to sunlight, rain, and other outdoor elements. Each fiber is covered with a water repellent protective layer, and seams have been sonic-welded allowing for fresh, clean, quick drying cushions that are 100% recyclable and stain resistant. Regular maintenance is simple: wash your cushions with a sponge, mild soap and water.

read more

Pottery, Statuary, and Fountain Care

 

Our gorgeous planters are 100% handmade—no two pieces are alike. Variations in color, texture, and form are considered normal as each piece is handcrafted. All planters should be stored out of the elements for the winter. Any planters that do get left outside during the winder should be raised off the ground so that the drain hole is not blocked. Wrap any exposed planters in blankets, burlap, or other absorbent materials, with dark plastic over top. This helps keep moisture away from the planter, further preventing winter damage. Birdbaths, fountains, and statuary should not be kept outside during winter.

read more